Overview:
Every year, thousands of lives are at risk due to medical emergencies. With over 10,000 lives under our MedEvac cover membership, we are dedicated to safeguarding lives and businesses. The FDN MEDEVAC membership plan offers seamless access to top-tier healthcare facilities across the globe, covering the cost of medical transfer and resultant hospitalisation.
One of our members, Mr. Kay, experienced a life-threatening situation when he had a sudden cardiac arrest during a meeting. Thanks to the MEDEVAC plan, he was quickly transferred to a world-class healthcare facility in the UK within the shortest possible time for a higher level of care without paying out of pocket.
Problem:
Mr. Kay, a senior executive with a top telecoms company, who had been previously diagnosed with irregular heart valves, suffered a Sudden Cardiac Arrest (SCA) during a board meeting. This was a medical emergency that demanded swift action from the best hands.
Solution:
After Mr. Kay was rushed to a nearby hospital and stabilised, it became evident that advanced medical care was essential for his recovery and we were contacted by his colleague. Upon the distress call, our team sprung into action after getting all the required information. A case file was opened with his membership number and we ensured communication with his colleague and the treating doctor.
Our team meticulously coordinated all aspects of the journey. From setting up the air and ground ambulances to preparing the medical crew, every detail was handled to ensure a smooth and safe transfer. Once everything was set, Mr. Kay was picked up from the hospital where he was receiving treatment in Lagos and was safely transported from Lagos to the UK with his wife by his side. He received quality and advanced medical care without paying out of pocket.
Impact:
Thanks to the membership plan in place for Mr. Kay and our rapid and seamless response in getting him to a centre of medical excellence, he recovered and is back at work closing deals.
The consequences of our intervention were significant, as vital business decisions had been delayed without Mr. Kay’s presence. Flying Doctors Nigeria’s lifesaving mission enabled him to swiftly get back to work, ensuring the continued running of his company.
In yet another triumph, the FDN MEDEVAC cover membership plan once again proved its worth, not only saving a life but also facilitating seamless business continuity. At Flying Doctors Nigeria, we are committed to being the lifeline that keeps you and your business and wellbeing secure, no matter where you are.